FAQs-Registration, Refunds, Financial Assistance

We know it is a big commitment – of your time, trust and resources – to register your student for a STAGES program. If after reviewing the following information you still have questions, contact us anytime!

UPDATED NOVEMBER 3, 2025

Who Can Play at STAGES?

All programs are open to all students within the published age range. No prior stage experience is necessary, as we believe that all kids hold tremendous creative potential, and will benefit from our nurturing, kid-focused rehearsal environment. **Please note that (unless otherwise specified) all STAGES rehearsals/classes for all ages are closed, “drop-off” classes. There will be no parent/friend observation or participation in any class at any time. (all classes have final sharing presentations or fully-staged public performances for this purpose).**

Where do STAGES Programs take place?

All STAGES programs take place at STAGES Youth Theater, where our classrooms, offices, and performance space are located; or in our online/virtual (zoom-enabled) classroom. NOTE: while classes, rehearsals, lessons and other events will take place at STAGES, public performances of STAGES productions now take place offsite at other Portland-area venues as of 2025. Please click here to read about construction taking place at our venue.

When do Programs take place/When is STAGES open?

With few exceptions, STAGES programs for school-aged students primarily take place during after school hours of 3-8PM, Mondays through Thursdays. Full and half day camp options are often offered during February, April, and Summer school vacation weeks. STAGES performances take place over one week/weekend with between 1 and 3 performances (depending on the program) on some combination of Thursday, Friday, Saturday, and Sunday dates.

Our administrative offices are open for phone and email contact, Mondays through Thursdays between 10:00AM and 3:00PM, or by appointment at other times. Please make note of the following times at which STAGES is closed, or programs are modified.

Federal Holidays
(STAGES is closed)

New Years Day
Martin Luther King Jr Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Indigenous Peoples Day
Veterans Day
Thanksgiving week
The last two weeks of December

Religous Holidays
(STAGES is open, but no classes or performances are scheduled)
Passover (first night)
Good Friday
Easter Sunday
Ramadan (first night)
Eid al-Fitr
Eid al-Adha
Rosh Hashanah
Yom Kippur
Hanukkah (first night)

What is the STAGES Health/COVID-19 Policy?

My student does not meet the minimum age for one of your programs. Do you make exceptions?

What is the STAGES Cancellation/Refund Policy?

To cancel your participation in a STAGES program and request your account credit refund, please contact us in writing.

Does STAGES offer Payment Installment Plans?

Does STAGES offer scholarships or discounts?

How do I register for a STAGES program?

Please contact STAGES by email or phone to register if:

  • You believe you are eligible for a discount (sibling, school-specific, other)
  • You are having trouble with our online registration system
  • Your child is a few days from a prerequisite age cut-off 
  • You wish to create a payment plan that is not listed in the standard online options
  • You wish to pay for your registration by check or with cash
  • You would like to inquire about financial assistance/scholarship options
  • …or if you have any other questions or concerns!

Contact STAGES any time:
PHONE: (207) 699-3330
EMAIL: hello@stagesacademy.com or by using our contact form.
Please Note: email or using our contact form is often the FASTEST way to reach STAGES.


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“Inclusion, confidence, empathy, support. STAGES teaches life long lessons that go far beyond any stage. There is NO youth theater experience like it.”

Julie Fournier, STAGES Parent

“I’m not sure I would have wanted my children anywhere else during their formative years, other than with STAGES or at performing arts related programs. The supportive atmosphere was like no other.”

Beth Doane, STAGES Parent