The STAGES Refund Policy


BOX OFFICE REFUNDS:

ALL STAGES SHOW TICKETS ARE NON-REFUNDABLE – EVEN IN THE CASE OF WEATHER.
In some cases, ticket exchanges for a different or future performance may be possible on a space-available basis, in the same calendar year. (March 11, 2020 – click here to read  special statement about COVID-19 & box office policies)

TUITION REFUNDS:

IF YOU NEED TO CANCEL PARTICIPATION IN A SCHOOL-YEAR PROGRAM:
A refund (ONLY in the form of an account credit to be used toward future programming), will be provided if cancellation takes place at least one week prior to the start of the program.
For audition-based programs, there will be NO REFUNDS AFTER AUDITIONS/CASTING!

IF YOU NEED TO CANCEL PARTICIPATION IN A SUMMER CAMP PROGRAM:
A refund (ONLY in the form of an account credit to be used toward future programming), will be provided ONLY if the cancellation takes place BEFORE April 1.
For audition-based programs, there will be NO REFUNDS AFTER AUDITIONS/CASTING!

INCLEMENT WEATHER:

In the event of inclement weather, STAGES will notify families of cancellation via email and Facebook. Please note – if the Portland Public Schools are closed specifically due to actively inclement weather, STAGES will automatically be closed. 

If a rehearsal is cancelled due to inclement weather, STAGES will issue an account credit of $10.00 to be used toward a future program (only one cancellation account credit per student, per program, per semester).

Questions or concerns can be directed to STAGES Youth Theater – hello@stagesacademy.com or by calling (207) 699-3330.